Terms & Conditions & Tobacco Policy

Effective Date: August 1, 2025

Welcome to Nice Ash (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to these Terms in full. If you do not agree, you may not use this site.

1. Legal Smoking Age

  • This site sells premium cigars intended for adults 21 years of age or older only.

  • By entering our website, placing an order, or visiting our store, you confirm you are of legal smoking age in your jurisdiction.

  • Age verification is required for all orders. We reserve the right to request government-issued identification to confirm eligibility.

2. Compliance with Laws

  • You agree to comply with all federal, state, and local tobacco laws when purchasing from Nice Ash.

  • It is your responsibility to know the laws in your jurisdiction regarding the purchase, possession, and use of tobacco products.

  • We reserve the right to refuse service, cancel orders, or restrict shipments to any location where the sale or shipment of premium cigars is prohibited.

3. Restricted Shipping States

We do not ship premium cigars to the following states due to local laws and regulations:
Utah, Hawaii, Maine, Maryland, Washington, Massachusetts, Connecticut, Delaware.

  • Orders placed for delivery to these states will be canceled and refunded.

  • We do not ship to P.O. boxes, APO/FPO addresses, or outside the United States.

  • All shipments require Adult Signature (21+) upon delivery.

4. Orders & Payment

  • All prices are listed in U.S. Dollars and are subject to change without notice.

  • We reserve the right to limit quantities per order.

  • Accepted payment methods are listed at checkout.

  • Orders are processed once payment is authorized.

5. Shipping & Delivery

  • Shipping methods and rates are displayed at checkout.

  • Delivery times are estimates and not guaranteed.

  • An adult 21+ must be present to sign for tobacco deliveries.

  • Risk of loss passes to you upon delivery.

6. Returns & Refunds

  • Due to the nature of tobacco products, all sales are final.

  • We will replace or refund damaged items if reported within 3 business days of receipt, with photographic evidence.

  • To start a claim, contact us at [insert customer service email].

7. Intellectual Property

  • All content on this site, including text, images, logos, and designs, is the property of White Oak Cigars LLCand may not be used without written permission.

8. Limitation of Liability

  • To the fullest extent permitted by law, we are not liable for any damages, including incidental or consequential damages, arising from the use or misuse of our products or website.

9. Privacy Policy

  • Your privacy matters. Personal information is collected solely for the purpose of fulfilling orders, complying with legal obligations, and improving your shopping experience.

  • For details, see our [Privacy Policy link].

10. Changes to These Terms

  • We reserve the right to update or modify these Terms at any time without prior notice.

  • Changes will be posted on this page with the updated effective date.

11. Contact Information

For questions regarding these Terms or our products:
Nice Ash
Operated by White Oak Cigars LLC
3117 White Oak Drive
Houston, TX
281-748-5019